FAQs

🛍️ 1. How can I place an order?

Simply browse our collections, choose your desired outfit, select size, and click “Add to Cart.” Proceed to checkout and follow the steps to complete your purchase.

📦 2. What are the delivery charges?

  • Within Pakistan: Flat rate of PKR 200

  • Free shipping on orders over PKR 5,000

  • International Shipping: Calculated at checkout based on destination

⏰ 3. How long does delivery take?

  • Local (Pakistan): 3–7 business days

  • International: 7–15 business days
    Delays may occur during sales or holidays.

💳 4. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD) – within Pakistan

  • Bank Transfer / Easypaisa / JazzCash

  • Visa / Mastercard – for online payments

👗 5. Do you offer custom stitching or size adjustments?

Currently, we offer standard sizes only. Custom stitching is not available at the moment, but we’re working on expanding this feature.

🔄 6. Can I exchange or return my order?

  • Exchanges are allowed within 3 days of receiving the parcel (only if unused and in original condition).

  • Returns are only accepted in case of a damaged or incorrect item.
    Please review our Return & Exchange Policy for full details.

📧 7. How can I contact you?

You can reach us via:

🧵 8. Are your outfits stitched or unstitched?

We offer both —  beautiful detailing, perfect for every occasion.